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Newcastle upon Tyne AI automation for hospitality

AI automation for cafés and venues, so bookings run themselves.

AI automation for cafés, play centres, venues and small hospitality businesses. Online bookings, instant answers to the questions you get every day, reminders that cut no-shows, and forecasts that show the busy weeks coming. Fixed prices from £750 per automation.

Free first call. No obligation. A reply within one working day.

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    We’ll only use your details to reply to your enquiry. Read our privacy policy.

    What we automate

    What we automate for hospitality.

    Bookings

    • Online booking, any time of day
    • Deposits taken at booking
    • Confirmations sent instantly
    • Reminders that cut no-shows

    Questions

    • Opening times, parking and prices answered
    • Allergen and accessibility questions handled
    • Party and group enquiries captured
    • Messages from every channel in one place

    Planning

    • Forecasts from your bookings
    • Staffing and stock planned ahead
    • Quiet days spotted early
    • Review requests after each visit
    Recent builds

    Systems built for real businesses.

    From a café booking system with AI forecasting to an online shop for handmade products, here’s some of our work.

    Little Lincoln

    Little Lincoln is a children’s role play café in Lincoln, open six days a week, with themed play areas, a café menu and dedicated…

    Guildford ENT

    Guildford ENT is the private ear, nose and throat practice of consultant surgeon Mr San Sunkaraneni, seeing patients across Surrey, Hampshire and Sussex, with…

    Celtic Country Arts

    Celtic Country Arts makes handmade paracord dog collars, hand-woven to order in small batches and finished with an engraved screw-fit clasp and a keyring…

    WRKFLW pricing

    Honest pricing.
    No surprises.

    Websites

    New sites and rebuilds

    £499 From, as a fixed quote
    One fixed price for the whole build, agreed in writing before we start.
    • Agreed in writing before we start
    • No hidden extras
    • A clear timeline from day one
    • 3 months of Care and hosting free if booked by 31 December 2026
    Book a free call

    * A simple one to three page site. Bigger builds are quoted on your free call.

    AI and automation

    Time back, one job at a time

    £750 From, per automation
    We start with the task that costs you the most time, so the first build pays for itself.
    • One job at a time, no big project
    • Built around the tools you already use
    • You stay in control of every reply
    Book a free call

    * Any software subscriptions are passed on at cost. If AI isn’t the answer, we’ll tell you.

    Care and hosting

    Looked after, month to month

    £39 Per month, no contract
    Hosting, updates, backups and small fixes, looked after for you.
    • Updates and backups handled
    • Security checks kept up to date
    • Real person on email, Monday to Friday
    Book a free call

    * Hosting included. Cancel any time.

    Not sure what you need yet? That’s what the free call is for. Book yours here.

    Website design Newcastle: the areas and towns WRKFLW covers
    Working with us from Newcastle

    Built around your busiest days.

    We fit the work around your opening hours, test everything before it goes live and keep an eye on it afterwards. We’re based in Newcastle and work with venues across the North East and further afield.

    Start with one job

    We pick the task that eats the most of your week and automate that first. No big project, no long contract.

    Built around your tools

    We work with the inbox, diary, spreadsheet and accounts software you already use. You won’t need to switch systems.

    You approve before anything sends

    Replies and quotes arrive as drafts in your own words. Once you trust them, you decide what can go out on its own.

    Looked after once it’s live

    We keep an eye on every automation, fix anything that breaks and tweak it as your business changes.
    What clients say about WRKFLW

    What clients say about working with us.

    Website and recruitment plugin

    Michael built my website from scratch and has supported my business ever since, from GDPR compliance to hosting and SEO. Nothing is ever too much trouble, and I couldn’t recommend him highly enough.

    Rachel Scott

    Lemon Drizzle Recruitment

    Website, AI booking system and SEO

    WRKFLW has undertaken numerous pieces of work for us and has always been professional, fast, attentive and knowledgeable. We look forward to continuing working with WRKFLW well into the future.

    Little Lincoln

    Children’s role play café, Lincoln

    Illustration of a local business appearing in a Google Maps search
    Questions we get asked

    Questions from cafés and venues.

    What hospitality owners ask us most.

    How much does a booking system cost?

    Simple online booking can be added to a website as part of a fixed quote. Custom systems and AI forecasting are quoted on a free call, with the price agreed before work starts.

    Can it take deposits?

    Yes. We can take deposits or full payment at booking through a payment provider you choose.

    Will it work with my till system?

    Often, yes. We check what your till and booking tools can connect to on the free call.

    What does AI forecasting actually do?

    It looks at your bookings and patterns over time and estimates how busy upcoming days and weeks will be, so you can plan staff and stock.

    Is customer data safe?

    We follow UK GDPR, keep data in business-grade tools and sign a data processing agreement with you.
    Get Started

    Run a café or venue? Let’s make bookings easy.

    Tell us a little about your business and where your time goes. Michael at WRKFLW will reply within one working day to arrange a free, no-pressure call. If we’re not the right fit, we’ll say so, and point you to someone who is.

    Based in Newcastle upon Tyne. Working with small businesses across the North East and the UK.

    Book your free call







      We’ll only use your details to reply to your enquiry. Read our privacy policy.

      Little Lincoln

      Little Lincoln is a children’s role play café in Lincoln, open six days a week, with themed play areas, a café menu and dedicated…

      • Strategy

        Make it easy for local families to find, plan and book a visit

      • Design

        Custom WordPress website and booking system

      • Client

        Little Lincoln

      View Project

      Guildford ENT

      Guildford ENT is the private ear, nose and throat practice of consultant surgeon Mr San Sunkaraneni, seeing patients across Surrey, Hampshire and Sussex, with…

      • Strategy

        Clear, trustworthy information for patients

      • Design

        Custom WordPress website

      • Client

        Guildford ENT

      View Project

      Celtic Country Arts

      Celtic Country Arts makes handmade paracord dog collars, hand-woven to order in small batches and finished with an engraved screw-fit clasp and a keyring…

      • Strategy

        Let the handmade quality sell the collars

      • Design

        Custom WordPress online shop

      • Client

        Celtic Country Arts

      View Project